Breakfast was very good considering it comes in the room rate. They was quite a good selection of food items to choose from. However, the omelette eggs were cold on one of the days and there isn't a wider selection of hot food items. Coffee/tea is provided in the lobby all day! The room was clean and modern with great amenities - fridge, microwave, tea/coffee machine, iron/ironing board and hairdryer. For the most part the staff were friendly and helpful.
West-graham
tháng 1 năm 2024
Hotel is new, very clean, and quiet! Conveniently located less than 2 miles from O'Hare Airport and there are several convenient shopping/restaurant options (fast food, sit-down dining, Target, etc.) nearby. Hot complimentary breakfast was a nice plus. Front desk staff were very responsive and helpful.
Audrey
tháng 12 năm 2022
George at the front desk is GREAT! When we arrived to check in he was handling a nasty/belligerent customer in a calm and professional manner. He turned to us with a smile ready to help us and we were impressed and complimented the way the situation was handled. Later we realized our shower was out of shampoo and body wash and when we stopped by the desk he took us straight to the supply room to get us new ones as well as extra towels. The location cannot be beat if you are there for concerts/shows. A very easy walk to Allstate and restaurants/shops. Parking is easy and plentiful. We have stayed here many times for events and will always do so when available!
Kristina
tháng 10 năm 2024
Ronald
tháng 3 năm 2023
Location was perfect for a morning flight. Rooms were well equipped and comfortable. Fitness room didn't have a lot of equipment but it was adequate. Staff were friendly and accomodating. There are quite a few restaurants and shops nearby, although not great to get to without a car.
Lynnette
tháng 11 năm 2024
Stayed here when the hotel was new for an Agust D concert and stayed again, this time, for J Hope's concert. This is the perfect place to stay if you're attending an event at Allstate Arena, it's a short walk through the parking lot to the arena. No waiting in traffic or waiting for an Uber, just walk back to the hotel after the event. Breakfast was as good as always, the staff is really nice and the beds are extremely comfortable. If you like planes, this is the perfect hotel for watching the planes land at O'Hare. They have good soundproofing though, so you can't really hear the planes when you're inside the hotel. We came to Chicago by train, took the Blue Line to O'Hare and we were picked up by the hotel shuttle. It was just a good experience all around. Would absolutely stay again for any other events at Allstate Arena.
Cassie
tháng 3 năm 2025
The bedroom was comfortable, tidy and quiet. I was happy with my sleep, and comfort in the room. I liked the reception staff who really understood my traveling situation to the hotel and tried to be helpful as much as they can.
Zivile
tháng 1 năm 2023
Andrew
tháng 2 năm 2023
The location is great. The breakfast has a variety of selection. It has a gym and an access to pool. The rooms are spacious. The receptionists are extremely helpful.
Minnie
tháng 1 năm 2023
It was an amazing stay! Very comfortable, the staff was helpful for any question I had and it was a very simple check in/check out process. I came for two nights of concerts at the Allstate Arena and the location cannot be beat! The bed was comfortable and even though it is close to the airport unless you are listening for the planes I didn’t hear them.
Katie
tháng 8 năm 2024